Major Health Services Provider
Business Needs This major Health Services Provider originated as a Management Services Organization and branched out to include a Health Plan, both of which serve several regions throughout the United States. Because of these sharp growing pains, most of their information was trapped in department and personnel-owned Access databases and Excel spreadsheets. While the company understood the need for business intelligence, they did not have a clear, focused plan on how to move from their environment of vendor-hosted, homegrown claims systems. An overall understanding of the current environment and future needs was necessary in order for the organization to begin to move forward in changing processes, system design, and overall organizational strategy. While data needs were understood at a department level, an overall corporate understanding had not yet been established. A clear road map to enable success in BI was needed, in order to mobilize the organization to move forward. Aviana's SolutionThe company engaged Aviana to do a full site and requirements assessment in order to understand their current and future reporting and analytic needs, and to create a master project plan to enable them to successfully integrate patient care, patient population, sales and marketing and financial statistics. The assessment included an in-depth interviewing process, a review of the current processes and systems, and the current data, information, and analytic needs by the user community.The document included the recommendation to create a BI user community to assist in the development of organizational and departmental metrics and a review of metrics and dimensions that would need to be included. It also included a project overview and a map of implementation steps to support the company's needs.
Benefits
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A Slice of Healthcare Advice11/11/2008
Health 2.0 - Major Vendors Bring Electronic Records to Patient's Desktop
Healthcare Related NewsStandards and Certification Criteria to Support Meaningful Use of Electronic Health RecordsDecember 30, 2009 A Message from Dr. David Blumenthal, National Coordinator for Health Information Technology As we look toward 2010, we can envision a transformation of our health system to improve health care quality, efficiency,... Latest Healthcare Headlines
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