Aviana

The Best Solutions

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A major Health Services Provider originated as a Management Services Organization and branched out to include a Health Plan, both of which serve several regions throughout the United States.

Because of these sharp growing pains, most of their information was trapped in department and personnel-owned Access databases and Excel spreadsheets. While the company understood the need for business intelligence, they did not have a clear, focused plan on how to move from their environment of vendor-hosted, homegrown claims systems.
An overall understanding of the current environment and future needs was necessary in order for the organization to begin to move forward in changing processes, system design, and overall organizational strategy. While data needs were understood at a department level, an overall corporate understanding had not yet been established.

A clear road map to enable success in BI was needed, in order to mobilize the organization to move forward.

Aviana's Track Record

From Large to Small

Since its inception early in the 20th century, this hospital has evolved to become one that is internationally renowned for the best patient care modern medicine has to offer. It is committed to providing superior outpatient, acute, sub-acute and home patient care, breakthrough biomedical research, graduate and undergraduate medical education, and community service.

The hospital cares for about 150,000 patients per year, and over 1,000 primary care physicians and specialists attend to these patients, supported by a support staff of many thousands more. Many patients are eligible to receive the newest treatments by participating in this Hospital’s active clinical research program. More than 300 principal investigators and 500 employees are involved in this research, resulting in over 300 papers appearing in peer-reviewed medical journals each year.

All of these world-class services are provided at a multi-building campus, where over 10,000 users access over 500 different information technology applications running on many different platforms. This has created a complex web of inter-related systems that users have to navigate as part of doing their jobs. The hospital has an extensive Enterprise Information Systems (EIS) group that supports and develops the IT applications.

The hospital has been a client of Aviana since 2000.

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